southbeach web store FAQ section

You will receive a no-hassle, no-questions-asked, unconditional money back guarantee for 30 days from the date you place the order. Simply contact us to request an RMA (return merchandise account) number before shipping the returned product. The item must be sealed and unused. You may return any unopened merchandise (except Skincare and Haircare items) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping. We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging. Any shipping cost you incur to return the product to us will not be refunded. Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error. We do not offer refunds or exchanges on Skincare or Haircare items due to health reasons. Please make your selections carefully. We require the following information to process your return. (If this information is not included, we will be unable to process your return. RMA number Full name and address Phone number E-mail address Packing slip Original Order Confirmation Number Your reason for returning the merchandise All returns must be shipped back to SouthBeachHealthandBeauty.com using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation) Any package that has not been received by SouthBeachHealthandBeauty.com and tracking information cannot be provided, will be the sole responsibility of the shipper. **Please allow up to 14 business days to process your return or exchange. If your package is returned to SouthBeachHealthandBeauty.com marked as "refused", "unclaimed", or "undeliverable", and you would like to have it re-shipped, we will unfortunately need to charge a $5.95 re-shipping fee.

The differences are simply a matter of the amount or concentration of oils in the fragrance. These oils are called "juice." The highest concentration of "juice" is in perfume (or parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally Eau de Cologne. Actually, Eau de Toilette and Eau de Cologne are generally interchangeable, particularly in Men's fragrances. After Shave has the least amount of oils. The higher the concentration of "juice" the longer your fragrance will last, and the less you need to apply.